Shipping policy

Shipping Information
At Trevio, we work with suppliers and shipping partners to deliver our products to customers in different countries.
We currently ship to selected countries across Europe and the United States, with additional destinations potentially being added over time.
The countries available for shipping are those displayed during checkout.
Shipping Cost
Our standard shipping fee is:
$2.99
We offer:
FREE SHIPPING on orders of $50 or more.
The applicable shipping cost will be displayed during checkout before payment is completed.
Estimated Delivery Time
Most Trevio orders are estimated to arrive within:
4–28 days
Delivery times may vary depending on:
The product ordered;
The destination country;
The shipping carrier;
Customs processing;
Local delivery conditions;
Holidays or periods of high shipping volume;
Circumstances outside Trevio's reasonable control.
The estimated delivery time is therefore not a guaranteed delivery date.
Some products may have different estimated delivery times. When applicable, the product page or checkout information will provide more specific information.
Order Processing
Orders are processed after payment has been successfully completed.
Processing and delivery times may vary depending on the product and supplier.
If your order contains multiple products, they may be shipped separately and may arrive at different times.
Tracking
Where tracking information is available, it may be provided to the customer after the order has been shipped.
Tracking information may take some time to become active after shipment.
Customs and Import Duties
For international orders, customs duties, import taxes or other charges may apply depending on the destination country and applicable law.
Where such charges are the customer's responsibility, they are not included in Trevio's standard shipping fee unless explicitly stated otherwise at checkout.
Customers are responsible for providing accurate shipping information and complying with applicable import requirements.
Incorrect Address
Customers are responsible for providing an accurate and complete delivery address.
If an order cannot be delivered because incorrect or incomplete information was provided, please contact us as soon as possible.
Additional shipping costs may apply where permitted by law.
Delayed or Missing Orders
If your order has not arrived within the applicable estimated delivery period, please contact us at:
The.Trevio.Shop@gmail.com
We will do our best to assist you and investigate the status of the shipment.
Nothing in this Shipping Policy limits any mandatory rights you may have under applicable consumer law.